Frequently Asked Questions
Everything you need to know about your VALUSIS shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express options are available at checkout if you need your fashion essentials sooner.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your process and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
VALUSIS accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
How should I care for my VALUSIS garments?
To maintain the quality of your items, we recommend following the care instructions on the internal garment label. Most of our pieces prefer cold washes and being laid flat to dry.